Returns & Exchanges

At Rouleur, we want to ensure you have the best gear for your next ride, which is why we offer a 30-day window for returns on all unused performance apparel and equipment. If your purchase doesn't meet your expectations, our streamlined process ensures you get back on the road as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the gear is clean and in unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 3-5 business days.